88il Privacy Policy

1. Introduction

Welcome to the 88il Privacy Policy. This document explains how 88il ("we", "us", or "our") collects, processes, stores, and protects personal information when you access or use our website, mobile app, and all related services (collectively, the "Platform").

By registering an account or continuing to use 88il, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, please discontinue use and contact us to close your account.

This Policy applies to all users of the Platform, including registered members and visitors. It covers data collected through our website at 88il.vu, our mobile app, and any communications between you and our support team.

2. What We Collect

We collect personal information in three main ways: information you give us directly, information generated through your use of the Platform, and information from third-party service providers.

Information You Provide

• Full name, date of birth, and nationality (required for account registration and KYC verification)
• Email address and mobile number
• Government-issued ID documents (e.g., PhilSys national ID, passport, driver's license) submitted during identity verification
• Proof of address documents such as utility bills or bank statements
• Financial information needed to process deposits and withdrawals in PHP — including bank account details and e-wallet references (GCash, Maya)
• Communications you send to our support team via email or live chat

Information Generated by Your Use

• Login timestamps, IP address, and device identifiers
• Browser type, operating system, and screen resolution
• Pages visited, features used, and session duration
• Betting history, game activity, deposit and withdrawal records
• Responsible gaming settings you configure, such as deposit limits or self-exclusion periods

Information from Third Parties

• Identity verification results from KYC and anti-fraud service providers
• Payment confirmation data from banks and e-wallet platforms
• Fraud signals and risk scores from security partners

3. How We Use Your Information

We use the personal data we collect to operate, maintain, and improve 88il. Below is a summary of the specific purposes.

We do not use your data for automated decision-making that produces significant legal effects without human review. We do not build advertising profiles or share your data with marketing networks.

4. Sharing Your Data

88il does not sell, rent, or trade your personal information. We share data only in the limited circumstances described below.

Trusted Service Providers

We work with carefully selected third parties who help us operate the Platform. These include identity verification providers, payment processors, cloud infrastructure partners, and customer support tools. Each provider is contractually required to handle your data securely and only for the purpose we specify.

Legal and Regulatory Requirements

We may disclose personal information when required to do so by applicable law, court order, or lawful request from a government authority. In such cases, we disclose only what is strictly necessary and, where legally permitted, will notify you.

Business Transfers

In the event of a merger, acquisition, or transfer of all or part of 88il's business, your data may be transferred to the successor entity. We will notify affected users before any such transfer takes effect and before your data becomes subject to a different privacy policy.

With Your Consent

Outside of the situations above, we will ask for your explicit consent before sharing your personal information with any other third party.

5. Cookies and Tracking

88il uses cookies and similar technologies to make the Platform work properly, remember your preferences, and understand how you use the site so we can keep improving it.

Types of Cookies We Use

• Essential cookies: Required for core functions like keeping you logged in and securing your session. These cannot be disabled.
• Functional cookies: Remember your settings and preferences, such as your preferred language or display options.
• Analytics cookies: Help us understand page performance and user behaviour in aggregate, so we can improve the platform experience.
• Security cookies: Used to detect and prevent fraudulent logins and suspicious activity on your account.

We do not use advertising or tracking cookies from third-party ad networks. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.

6. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period afterwards to meet our legal, financial, and compliance obligations.

Specifically:

• Account and transaction records are retained for a minimum of five years from the date of the last transaction, consistent with standard financial record-keeping practice.
• KYC and identity verification documents are retained for the period required by applicable anti-money laundering rules.
• Support communications are retained for up to two years to help resolve future disputes or inquiries.
• Analytics data is aggregated and anonymised after 13 months.

When data is no longer needed and retention obligations have been met, we securely delete or anonymise it.

7. Security Measures

We take the security of your personal data seriously and have put technical and organisational safeguards in place to protect it against unauthorised access, disclosure, alteration, or destruction.

• SSL/TLS encryption on all data transmitted between your device and our servers
• Two-factor authentication (2FA) and OTP verification available for all accounts
• Encrypted storage of sensitive data including payment references and ID documents
• Access controls that limit which staff members can view personal data, on a need-to-know basis
• Regular security audits and vulnerability assessments of our platform infrastructure
• Incident response procedures to detect, contain, and respond to any potential data breaches

While we work hard to protect your information, no online platform can guarantee absolute security. You also play a role — use a strong, unique password, enable 2FA, and never share your login credentials or OTP with anyone, including people claiming to be 88il staff.

8. Your Rights

As a user of 88il, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request.

Right to Access

You can request a copy of the personal data we hold about you at any time. We will respond within a reasonable timeframe and provide the information in a clear, readable format.

Right to Correction

If any of the personal data we hold is inaccurate or out of date, you have the right to request that we correct it. You can also update basic profile information directly from your account settings.

Right to Deletion

You may request deletion of your personal data. We will honour this request where we are not legally required to retain the data. Note that certain records — particularly financial and KYC documents — must be kept for the periods described in Section 6.

Right to Restrict Processing

In certain circumstances, you may ask us to restrict how we process your data while a dispute or correction request is being resolved.

Right to Data Portability

Where technically feasible, you can request a machine-readable export of the personal data you have provided to us.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

9. Minors

88il is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe a minor has registered or used the Platform, please notify us immediately at [email protected].

Upon confirmation that an account belongs to a minor, we will immediately suspend the account, void any associated activity, and delete the personal data in compliance with our obligations.

Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to use parental control software and to visit our Responsible Gaming page for guidance.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or through an in-platform notification.

We encourage you to review this page periodically. Continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please get in touch with us:

For general account questions, you can also visit our FAQ page or reach our support team through the live chat feature on the Platform.